FAQ
Visiting Inter BEE
- What are the opening / closing times?
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The event runs from November 19th to 20th, 10:00 AM to 5:30 PM, and on November 21st from 10:00 AM to 5:00 PM.
- When does admission open and close each day?
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Pick-up Counter opens at 9:30 AM, and you can enter the venue from 10:00 AM. Admission closes 10 minutes before the venue closes each day.
- Can I re-enter the venue?
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Yes, you can re-enter as long as you have your admission pass.
- Can I bring a stroller / young children?
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Yes, strollers and young children are allowed.
- Can I come with pets?
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Except for guide or assistance dogs, pets are generally not allowed.
Visiting Inter BEE
- Is admission to Inter BEE free?
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Yes, admission to Inter BEE is free. However, all visitors are required to pre-register to access certain content, such as the Makuhari Messe venue, login-required content on the official website (conference reservation, online session viewing, some exhibitor information). We kindly ask you to register before attending.
- I attended last year. Do I need to pre-register again?
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Yes, pre-registration is required every year. You can easily register again with your previously registered email and password.
- I forgot my password for the registration site.
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If you forgot your password, you can reset it from the link on the site. Please note that if you registered before 2017, you will need to register again, as the registration system changed after 2017.
- Can I register multiple attendees at once?
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Each attendee needs to register individually. You cannot use the same email address for multiple registrations, so please register each attendee with their own email address.
- I can no longer attend. Can I cancel?
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You don’t need to contact the administration if you wish to cancel.
- How do I change my registration information?
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You can modify your information by logging into the registration site, going to "My Page," and selecting "Profile Settings."
- I haven’t received the registration email / admission pass.
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This could be due to a spam filter, an incorrect email address, or a full inbox. Please allow emails from "@reg.jesa.or.jp."
- I can’t complete my pre-registration.
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Please try using a supported browser (latest versions of Chrome, Firefox, or Edge), and ensure that JavaScript is enabled.
- Can we register as a group?
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Unfortunately, there is no group registration for companies this year. Each attendee must register individually.
About Facility Services
- Is it possible to leave my luggage somewhere?
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A cloakroom is available in front of Hall 3 & Hall 7 on the 2nd floor.
Please come to the reception counter in front of the cloakroom.
Coin lockers are also permanently available. - Are there smoking areas?
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The venue is non-smoking in principle. Designated outdoor smoking zones are provided.
- Is there Internet / Wi-Fi available at the venue?
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Free Wi-Fi provided by Makuhari Messe is available.
For more details, please check the official website of Makuhari Messe. - Are there food and beverage sales or spaces for eating inside the exhibition halls?
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Yes. There is a designated area offering lunch boxes as well as shops serving coffee and light meals.
In addition, lounges where eating is permitted are also available for your use.
Please refer to Visitor Services page here. - Are there spaces inside the exhibition halls where I can work on a PC?
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Yes. Several lounges and working spaces equipped with charging facilities are available inside the exhibition halls.
Please refer to the venue map for their locations.
Regarding Conferences
There are two types of conferences:
1. Sessions held at Makuhari Messe
2. Online sessions available on the Inter BEE official website
- How do I reserve a seat for a conference?
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For sessions at Makuhari Messe, you can reserve seats via the pre-registration site. Reservations are closed once full, so please register early. No live streaming is available.
- How do I attend online sessions?
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Online session reservations are not required. After registering for the event, simply log into the official website. Be sure to check the session’s availability period on the website.
- The session I want to attend at Makuhari Messe is full. Can I still attend?
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You can come to the session venue on the day. After those with reservations are seated, any remaining seats will be available to attendees.
- Will there be an archive of the sessions?
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Some sessions will be available in the archive after the event, until December 19th. Specific details will be announced after the event.
Regarding Login-Required Pages on the Official Website
Certain pages require login after pre-registering, such as conference reservations, online session viewing, and some exhibitor pages.
- What is the recommended viewing environment?
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For PC viewing, we recommend the latest versions of Chrome, Firefox, or Edge on Windows, and Safari, Firefox, or Chrome on macOS.
- How do I view online sessions?
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After completing registration, log into the official website, navigate to the conference session page, and start viewing the desired program from the “All Sessions List” page.
Other Information
- I need materials about Inter BEE.
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You can download last year's reports and exhibitor guides from the Exhibitor Recruitment page. For printed materials, contact the Inter BEE office via the inquiry form.
- I’m planning to exhibit next year. How do I get in touch?
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Contact the Inter BEE office for consultations, or schedule a meeting during the event (November 19-21).
- Is photography / filming allowed?
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A General photography and filming of the overall venue and atmosphere are permitted. However, please be mindful that privacy or portrait rights issues may arise if individuals are captured in your photos or videos.
For photography or recording inside exhibitor booths, you must obtain prior consent from the exhibitor.